Privacy Policy

Mphela & Associates Attorneys
Effective Date: 07/08/2024

1. Introduction
   
   Mphela & Associates Attorneys (“we”, “us”, “our”) are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
   
   
2. Information We Collect
   
   We may collect and process the following types of personal information:
   • Contact Information: Name, email address, telephone number, physical address.
   • Identification Information: ID or passport number.
   • Financial Information: Banking details, payment information.
   • Legal Information: Details related to your legal matters and case history.
   • Communication Records: Emails, letters, and other communication records.
     
     
3. How We Collect Information
   
   We collect personal information directly from you when you:
   • Contact us via our website, email, phone, or in person.
   • Complete any forms or documents related to our legal services.
   • Interact with our website, including through cookies and other tracking technologies.
   • Engage with us on social media platforms.
     
     
4. Use of Personal Information
   
   We use your personal information to:
   • Provide legal services and advice.
   • Communicate with you regarding your legal matters.
   • Process billing and payments.
   • Comply with legal and regulatory requirements.
   • Improve our services and website functionality.
     
     
5. Disclosure of Personal Information
   
   We may share your personal information with:
   • Our employees and legal associates who require it to perform their duties.
   • Third-party service providers who assist us with data processing, IT services, and other business operations.
   • Regulatory and law enforcement authorities if required by law.
   • Other parties with your consent or as required to provide our legal services.
     
     
6. Security of Personal Information
   
   We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or damage.
   
   
7. Your Rights
   
   Under POPIA, you have the right to:
   • Access your personal information.
   • Request correction or deletion of your personal information.
   • Object to the processing of your personal information.
   • Lodge a complaint with the Information Regulator if you believe we are not complying with POPIA.
     
     
8. Retention of Personal Information
   
   We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
   
   
9. Website Cookies
   
   Our website may use cookies to enhance your user experience. Cookies are small text files that are stored on your computer. You can disable cookies through your browser settings.
   
   
10. Changes to This Privacy Policy
    
    We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.
    
    
11. Contact Us
    
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Mphela & Associates Attorneys
    Email: mphela@mphela.co.za
    Phone: 0861 674 352
    Address: 1 Kruger Street, Groblersdal, 0470